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Measurement

Part of Count the view or count the click, measurement terms for creator contracts

Why creator contracts attribution methods split first-click and last-click

First-click, last-click and multi-touch attribution compared for creator contracts, plus a checklist for choosing a model and keeping the evidence clean.

What to take away

  • In July 2026 the ICO fined a marketing company £140,000 for sending unlawful direct marketing, so record the lawful basis for tracking creator traffic before any model goes live.
  • First-click credits the post that started the journey, last-click credits the final touch, and neither alone shows what a sponsorship agreement delivered.
  • Multi-touch splits credit across every tracked touch, which suits longer campaigns but needs clearer consent wording.
  • Write the chosen method into the contract as a defined term with a fixed reporting date.
  • Attribution is a measurement choice, not a legal conclusion. Individual cases need a qualified adviser.

Why attribution methods differ

Attribution is the rule that decides which touchpoint gets credit for a conversion. Change the rule and the number a brand sees changes, even when the sales data has not moved. Two agencies can report the same campaign and disagree widely without either being dishonest.

First-click credits the earliest tracked interaction, often the post that introduced the product. Last-click credits the final interaction before purchase, frequently a branded search or a discount code. Neither is wrong; they answer different questions about how the audience moved.

First-click compared with last-click

First-click rewards discovery. If a sponsorship agreement is meant to build awareness, this model shows which creators opened the door. It ignores everything after the first visit, so a creator who starts a journey that paid search closes can look more valuable than the sales data supports.

First-click vs last-click credit

First-click

What it credits
earliest tracked interaction
Typical touchpoint
introductory post
What it rewards
discovery and awareness
Main weakness
ignores later touchpoints
Audit ease
harder to isolate

Last-click

What it credits
final interaction before purchase
Typical touchpoint
branded search or code
What it rewards
conversion at checkout
Main weakness
flatters closest channel
Audit ease
simple to explain and audit

Last-click rewards conversion. It is simple to explain and simple to audit, which is why it survives in so many dashboards. It also flatters whichever channel sits closest to checkout. Across several creators, last-click can hand nearly all credit to one post.

Report both, then state which one governs any performance payment. The measurement and reporting guide explains how to reconcile the two before a deal is signed.

Multi-touch and data rules

Multi-touch attribution spreads credit across every tracked touchpoint, using a weighting rule agreed in advance. It fits campaigns with several creators, a landing page and a retargeting step. It also needs more tracking, which brings data protection into the contract.

Multi-touch tracking compliance path

  1. Agree weighting rule in advance
  2. Identify lawful basis for tracking
  3. Document basis in the contract
  4. Cite Schedule 7 for commercial processing
  5. Keep paid partnership label visible

The lawful basis for that tracking must be identified and documented. Start with the ICO's guidance on choosing your lawful basis for direct marketing.

Where personal data is processed for a commercial purpose, cite the miscellaneous data protection provisions in Schedule 7 of the Data Protection Act 2018. These sit alongside the UK GDPR and belong in the data schedule.

Disclosure runs in parallel. The ASA's social and political advertising topic category collects rulings on how the CAP Code applies to social posts, and a paid partnership label has to survive any link tracking you add.

Building the evidence pack

Store the post screenshot, tracking link, platform analytics export and reconciliation spreadsheet against the campaign reference, not the creator's name alone. That pack is what a brand asks for when the numbers are challenged.

Set the reporting window in the contract. A 30-day window produces different figures from a 90-day window, and that gap is usually wider than the gap between two attribution models. Agree the window, the model and the source system in one clause.

A reporting dashboard built for creator work keeps the model label visible next to each figure, so nobody compares a first-click total with a last-click total by accident.

Choosing a method: checklist

  • Name the model in the contractfirst-click, last-click or multi-touch with a stated weighting.
  • Record the lawful basis for tracking before the first link goes live.
  • Set the reporting window in days, the same across creators in one campaign.
  • Store the raw export alongside the summary, so the figure can be rebuilt.
  • Check the paid partnership label still shows once tracking parameters are added.
  • Note the model on every report page next to the number it produced.
  • Flag any personal data in the data schedule and confirm who is controller.

Common questions

Does the attribution model change what I owe a creator?

Only if the contract ties payment to a model. A flat retainer means the model affects reporting, not payment. With a performance element, the model must be named in the agreement.

Which model is safest for a small campaign?

Last-click is easiest to audit with one creator and one landing page. Add first-click as a secondary column so discovery stays visible.

Can I switch models mid-campaign?

Yes, but treat it as a variation and record it in writing. Switching without notice makes earlier reports hard to compare and weakens any performance claim.

Is attribution the same as ad disclosure?

No. Disclosure is about the audience knowing a post is paid; attribution is about which touchpoint gets credit. Different rules govern each.

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